Effective Date: 24-10-2025

At jaingyan.org, we ensure that all books and products are carefully checked, packed, and shipped with proper quality standards. Due to the nature of our products, we follow a strict No Refund and No Cancellation policy.

By placing an order with jaingyan.org, you acknowledge and agree to the following:


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1. No Refund Policy

Once an order has been placed and payment is successfully processed:
✅ No refund will be issued
✅ No return will be accepted
✅ No exchange will be provided

Exceptions may only be considered in the case of:

Wrong product received

Damaged or defective product in transit
In such cases, you must notify us within 48 hours of delivery with clear photos/videos as proof at:
???? [Insert Support Email]


If the issue is verified, we will provide a replacement of the same product (subject to availability).


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2. No Cancellation Policy

Once an order is confirmed and processed for shipping:
✅ Cancellation requests will not be accepted
✅ No changes can be made to the order

Orders that have not yet been processed for shipping may be considered for cancellation at our sole discretion.
Decision made by jaingyan.org will be final.


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3. Incorrect Address or Delivery Failure

If the customer provides an incorrect or incomplete address:
❌ No refund will be issued
❌ No reshipment unless additional shipping charges are paid


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4. Digital Products (If Applicable)

All digital books or downloadable items are non-refundable and non-cancellable once access is granted.


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5. Contact Us

For any support related to your order, please contact:
???? Email: jainquiz1008@gmail.com
???? Address: 16 Tirthbhumi Apt, Sarvoday Soc, Opp. Municipal School, Acher Sabarmati, Ahmedabad 380005